Day in the life of: Senior Information Governance Officer

22 December 2023

An employee working within Veritau's Information Governance service. Image also includes a quote taken from Veritau's latest 'A day in the life' blog post

A Day in the life of…James Sheard, Senior Information Governance Officer at Veritau

James has been with Veritau since February 2017 and works as a Senior Information Governance Officer within our Information Governance service.

We asked James to describe a typical day in his role.

What’s a typical day like in your role?

There are so many different things that can happen every day, but a typical day usually involves attending one or two meetings either internal or external. Within these meetings, I usually give advice or will be discussing upcoming work due to be completed.

I also help other members of my team by talking through more complicated cases or processes with them.

I develop and deliver presentations, training or guidance for clients and also deal with some of the more complicated Data Protection Impact Assessments (DPIAs), Information Sharing Agreements (ISAs), queries and privacy notices.

What skills are required in your daily work?

Within my role I feel it’s important to have a strong understanding of information governance. I also think problem solving skills and the ability to confidently give advice on complex subject areas is key, whether that be through communicating using presentations, in meetings or by email.

As a Senior Information Governance Officer, I’ve also been developing my client relationship management skills and my line management skills.

What type of clients do you work with?

My main client is North Yorkshire Council, but I also work with other smaller public sector clients.

What attracted you to a role in Information Governance?

I wanted something that would allow me to utilise my problem solving and analytical skills, both of which I developed whilst studying Physics at University. I was also looking for a career with definable goals and questions that I could respond to.

What do you enjoy most about your role?

I most enjoy the satisfaction of sharing my knowledge and expertise with clients and colleagues, helping to guide them through the ins and outs of data protection.

It feels really good to end a meeting or a conversation and have the other person go away satisfied, especially when people tell you that you’ve made a topic they found impenetrable or were worried about, much more understandable.

Find out more

To find out more about our Information Governance service, click here.

To find out more about joining our team, click here.